CardValet® sends alerts for PIN and signature transactions performed with debit and credit cards, enabling TDFCU cardholders to manage, track and report specific types of transactions and quickly detect unauthorized activity. TDFCU cardholders can customize their experience by setting alert and control preferences using a variety of options.

Alerts can be set up to inform TDFCU cardholders of specific types of transactions.  CardValet® can send an alert when a card is used, when a transaction is approved or when a card transaction has been attempted but is declined. The alert is sent in real time, immediately after the transaction has taken place or has been declined. Alerts for declined transactions also include a reason for denial to assist users with understanding why the alert occurred.

• Merchant Alerts and Controls
  Transactions can be monitored or controlled for specific merchant categories such as gas, hotel, travel, restaurants and groceries.

• Transaction Alerts and Controls
  Transactions can also be monitored and controlled for specific transaction types: in-store purchases, e-commerce transactions, mail/phone orders and ATM transactions.

• Usage Alerts and Controls
  Spending limits can be established to allow transactions up to a certain dollar value and decline transactions when amounts exceed predefined thresholds.

On/Off Setting

• When the card is “on,” transactions are allowed in accordance with the cardholder’s usage control settings

• When the card is “off,” no purchases or withdrawals are approved until the card is subsequently turned back “on.” This control can be used to disable a lost or stolen card.